When nationwide domestic abuse charity Women’s Aid faced problems with their legacy data management system, they decided to commission a bespoke replacement. Their staff and partners needed better tools to manage their highly sensitive data records and they saw an opportunity to increase ease-of-use and everyday productivity.
We began with consultation meetings to identify the key issues and project potential. After drafting a plan to integrate the existing legacy data and agreeing upon the must have, should have, and nice-to-have requirements, we began work on a bespoke data platform to suit their needs.
With the right starting framework, we were able to create a set of user types with secure, fine-grained access and permissions to the system. Key screens of the system were mocked-up as browsable HTML before full implementation to give a highly accurate impression of the finished product at an early stage. We then conducted a modular build to put the system in place piece-by-piece with hands-on technical project management throughout.
Following release the client quickly saw a reduced time to complete key administrative functions, and were able to identify further areas for productivity. With ongoing short development cycles the system remains up-to-date and keeps pace with the changing needs of this dynamic organisation.